Confessions of a Food Service Employee

candidlyautistic: beekeepermarycatherine: Because it has come to my attention that apparently a...

Wed, 07 Mar 2018 00:40:05 -0500

beekeepermarycatherine:

Because it has come to my attention that apparently a lot of people weren’t taught proper tipping etiquette so here’s what I was taught.

Always tip at least 20%.

If you got something in a special or had a coupon, you tip on the price you would have payed, not the price you did pay.

At breakfast always tip 25%. Breakfast is never as expensive as dinner and your waitress shouldn’t be shortchanged because you got $5 eggs instead of a $10 sandwich.

If you keep a table for longer than an hour, add 10% for every hour you keep the table. It’s great that you’re catching up with a friend you haven’t seen in ten years, but you’re fucking over the waitress by staying for four hours. Every hour you’re there you’re costing her money. Make it worth her time.

We all know to tip 20%, but as someone who works as a cook and often talks to the waiters, no one seems to know about the rest. This is what my dad taught me and this is what I’ll teach my children. Be respectful to your waiters. Don’t undertip. They need to eat too.

Rules to live by until we get this crap fixed and start paying a living wage.

sailor-rhys: someone pulled up in drive thru today and they meant to ask something along the lines...

Fri, 23 Feb 2018 01:33:55 -0500

sailor-rhys:

someone pulled up in drive thru today and they meant to ask something along the lines of “what items are good on the kids menu” but what they actually said was
“hey what’s popular with the kids?”

thehighladyelf: lizardvvizard: chazkuangshi: ephemeral-lightning: chazkuangshi: “I’ve NEVER....

Tue, 06 Feb 2018 16:04:55 -0500

thehighladyelf:

lizardvvizard:

chazkuangshi:

ephemeral-lightning:

chazkuangshi:

“I’ve NEVER. Eaten a DONUT. In my ENTIRE LIFE. And I’m NOT. About to start NOW.”

-Crazy customer I had today, upon being offered a complimentary donut

Why is this a real thing that happened in the real world what’s the meaning of this

I’m just gonna copy paste the story here from discord because honestly the whole story is worth hearing

so lady comes through drive thru.
“Hi what can I get for you?”
“A sesame bagel with extra cream cheese.”
“A sesame bagel with extra cream cheese, sure no problem, can I get you anything else today?”
“No”
“Alright, you can pull up”
and I just hear this quiet disgrunted “ ‘Please’ ?”

I’m like uhhhhh, was that even directed at me, I don’t know, I don’t know how to respond to that so I just ignore it like I didn’t hear it. I go up to the window and see this woman, which she honestly looked like a tomato with messy gray hair. Before I have the window halfway open I see her roll her eyes at me so I’m like oh boy here we go, time to put on the stupid sweet customer voice

“Hi how are you today?”

She hands me the money for her bagel and goes “Just a tip. It’s ‘Please pull up to the window.’ not ‘pull up.’ I found that incredibly rude.”

I go “I’m sorry about that, I didn’t intend for that to be rude, I just meant that it was okay to pull up to the window now.”
“I know what you meant. But it was rude.”
“Well, I apologize. Here’s your bagel, have a great day.”
She goes “I’m a MYSTERY SHOPPER.” (If you don’t have Mystery shoppers where you are, it’s kind of like undercover boss where the store owner hires someone through the Mystery shopper program and they place a regular order just to make sure people are following policy)
I’m like “… ok”

So I’m about to tell my boss and coworker what just happened when she comes in. And I jump to the front counter because no way I’m letting her talk to my boss before I do.

“Hi, can I help you?”
“Yes. This bagel was supposed to be NOT toasted. You toasted it.”
“Ohh, I’m so sorry about that! I didn’t hear that. I’ll make you a new one right now.”
Coworker beats me to the bagel and I say “A little extra cream cheese on that.”
She looks at my boss “She just said a LITTLE cream cheese. I wanted EXTRA cream cheese.”
Boss goes “Oh, she said a little extra cream cheese.”
“Oh”

Boss goes into kiss ass mode as well and says, “I’m sorry about the mistake, would you like a donut?”
Lady goes “I’ve never. Eaten a donut. In my ENTIRE LIFE. and I’m NOT. About to start NOW.”
Boss is like “… ok” and we’re all internally going sdhakgsdgkja?

So we get the bagel out and she says to my boss
“And I have one more thing to say.” She leans in with a sneer. “Mystery shopper.”
boss goes “We don’t do that here.”
“yea you do.”
“No we don’t.”
“yea you do.”
“Have a good day.”

Basically we’re pretty sure the lady was crazy and she was absolutely lying because Mystery shoppers are not allowed to tell you that they’re mystery shoppers, and they aren’t allowed to coach you. And even if she was, “please” is not one of the things they look for. They look for a Greeting, whether or not you repeated the order and the price back, and whether or not you upsold. We haven’t participated in the program in over 7 years.

I work in a bakery and a customer came in and asked for a sausage roll, which is a sausage, rolled in flaky pastry, and they are normally 49p each.
I told him he could get four for £1 because we had a deal on and he looked me dead in the eye and said “what the fuck kind of person do you think I am…” then turned around and walked back out the shop.

highlights-of-the-lowlife: Your boss is not your friend. Your boss is not someone you can trust....

Wed, 31 Jan 2018 16:40:24 -0500

highlights-of-the-lowlife:

Your boss is not your friend. Your boss is not someone you can trust. Your relationship with your boss needs to be entirely professional.
Do not do your boss favours. No working for free. No doing unreasonable duties. No working outside the hours you state as available.
Do not say anything to your boss. About anything. Keep it work related. They will only use personal information against you.
Know your rights. Know the laws. Your boss will come at you trying to get you to quit like its a favour to you. Its usually because they can’t legally fire you.
Be wary around your coworkers. Some will have no problem passing things along to your boss. Such as your mental health or financial standing
Never offer to pay for anything lost, stolen or broken. Especially if money is missing from the till.
Demand safe working conditions.
Your boss is only there to exploit your labour for profit. Unfortunately you need that labour to sustain yourself. Just be careful.

itdidntscandoesitsmeanitsfree: Food ServiceI had someone the other day ask me which were harder…...

Wed, 31 Jan 2018 16:33:37 -0500

itdidntscandoesitsmeanitsfree:

Food Service
I had someone the other day ask me which were harder…
Food service or retail.
I told them Food Service is much harder.
And I give full 100% respect to everyone who works food service.
In retail. If a guest doesnt get greeted, they won’t care. They’ll look around and leave. (I’m not saying retail is easy either)
In food service. The guest want fast attention and quick customer service.
They will stare at thier plate for any little ass mistake.
Some will even fake one.
I had this bitch put a hair in her own food just to get a free meal.
They’ll drop food on the floor and destroy the toilet.
DRIVE THRU IS A DISASTER!
Some edge lord teen will try to pull a prank.
I’ve worked food service and I hate it. Never again!
Full respect for foodservice workers.
You guys are strong.

Photo

Thu, 23 Nov 2017 00:02:05 -0500

witch-boy-666: There is nothing more satisfying than watching people pull on the doors that I’ve...

Sat, 21 Oct 2017 00:48:17 -0400

witch-boy-666:

There is nothing more satisfying than watching people pull on the doors that I’ve already locked bc we’re fucking closed!!!!

Photo

Thu, 07 Sep 2017 10:03:23 -0400

jami-c: kitchens

Wed, 06 Sep 2017 12:57:43 -0400

jami-c:

kitchens

I absolutely LOVE people who pay with pennies!

Tue, 05 Sep 2017 09:42:31 -0400

tbhhayden:

little-wolf-white-peacock:

pettyrevenge-base:

Seriously. 4 years ago, I’m cashiering at a whacky mart on a register that holds all the smokes and alcohol. It’s 10pm and these two young men (early 20s) come up to the counter. They have three random novelty items (I don’t remember they were), but it was strange and unusual to get odd items this late at night. Maybe it was for some fraternity, I don’t know. It’s a college town so I get weird stuff from frats a lot. I scan the items and tell them their total is $22.xx.

Grinning at each other, they reach into their jackets and slam down two gallon zip-lock bags, full of only pennies. I stare them in the eye, but they didn’t even look back at me. Everyone else in line groan and went to other registers. These two kids knew what they were doing, but they didn’t know what they were in for because I prepared for this; I knew this was going to inevitably happen. I grinned with them, because I was gonna get paid during this. These pranksters are here for recreation. This convo occurs between Me, Ringleader (the other guy was silent and awkward), and a friendly coworker of mine.

Me: Is this $22.xx?

Ringleader: …

Me: Did you count it?

Ringleader: Nope.

Me: Are you going to?

Ringleader: Nope.

Me: Is it at least $22.xx?

Ringleader: Don’t know.

Me: Nice.

Coworker: Hey! You guys can use the self checkout. It can take all of your coins at once.

Me: Oh, don’t worry about it Cowor–

Ringleader: Nope, don’t trust them lady. (Partner laughs)

Coworker: What? Why!?

Ringleader: Doesn’t count all your change right.

Coworker: I’ve used them before. It really works!

Me: (to Coworker) I got this.

I unpacked the ziplocks and threw all the pennies on the counter. It was a beautiful, massive shitstorm of a mess. And I digged in it. I was Frank in a dumpster in ‘It’s Always Sunny’. The two, still averting my gaze, start chuckling as if they were taking away my dignity. They whisper to each other “Dude oh my God,” “Dude yeah,” “Dude, hilarious.” I counted each penny, one by one. My coworker comes up to me.

Coworker: Guess I’ll help you count this.

Me: Don’t worry about it.

(She looks at me confused. Then she puts on her ‘get down to busy’ look.)

Coworker: I got your back.

Me: Oh…ok.

We worked up a system where we counted ten, put them in a pile, then with ten stacks of ten pennies we separated them, making $1 piles. We made progress slowly but surely. Some customers came to the line, but we advised them to get to another line. Some of them looked at us confused, but when they saw the counter full of pennies they understood. Some decided to wait, but when they realized it wasn’t going to take just a few minutes they took their leave. Another register in the liquor department opened so it wasn’t too bad for other customers. We get to about $12 (about 10min in) until I “knocked” over the piles.

Coworker: Neontonsil!

Me: Oops. Sorry.

(Coworker looks at my grin. I give her a wink and tilt my head, motioning her to leave)

Coworker: You know what, I think I better let you do this.

Me: Ha, alright.

(Coworker leaves. I look at the two guys. They are absolutely stunned at the fallen piles of pennies.)

Me: (To Ringleader) Yeah, I’m going to have to count all of this again.

Ringleader: ….Ok.

I started from zero. I count slower then ever, and made my way back up. The duo is entirely silent. I get to about $7, when suddenly I say:

Me: Drats. I lost count. I better start all over again.

Ringleader: Really?

Me: Oh yeah man.

Ringleader: Why!?

Me: I lost count, sir. I could be in trouble if my register doesn’t have the right amount of cash, and I don’t want to rip you off.

Ringleader: …

It’s about an hour later. My manager walks past, looks at me. I smile at him, and he looks at the counter. He walks away without a word. I eventually count all the change and surprisingly they had only $18!

Me: Hmm, I think that this is $18.

(The duo has been dead silent. They look done for the night.)

Me: I’ll recount it.

I fucking recounted it.

Me: I think this is actually $19.xx.

(Without a word, the Ringleader whips out a $5)

Me: Seriously? You had cash?

Ringleader: Needed to get rid of my change.

Me. No problem. I’ll just recount this again. I want to make perfectly sure that this is $19, since I counted $18 the first time.

Ringleader: Are you kidding me?

(I shake my head no, completely serious)

He takes out a $20 bill straight out of his pocket and throws it at me. My coworker gives the biggest WHAT THE FUCK face. Internally, I die as well, because they were smart enough to have a backup plan. And the fact that he was touching his cash in his pocket the entire time kinda messed with me. I take the cash, do the transaction, give him his change, thanked him and wished him a good night. The two start to put their pennies back in the ziplock bags and I didn’t help them at all. I watched them just as how they watched me. Lots of pennies dropped to the floor, but they didn’t care to pick them up. It looked like their souls were sucked out of them. It was past midnight and I clocked out way past when I was supposed to. A lot of my coworkers gave me a thumbs up or told me good night. Even my manager told me ‘good job,’ the only two words he ever said to me. Went to bed at the dorms after such a great petty penny night and crashed. Strange to say, but I’d love to count pennies again.

TL;DR I recounted 1900 pennies like 5 times. Was it 5 times? I better count again.

This is the kind of spite I live for

my level of petty

nerdexpress: I’m leaving for school again soon and I just finished working at my summer job so here...

Mon, 04 Sep 2017 10:16:29 -0400

nerdexpress:

I’m leaving for school again soon and I just finished working at my summer job so here is a list of things that happened there at the 24/hour diner I worked at in no particular order:

•Despite my boss painting the bathroom stalls black a year ago to stop graffiti, people are scratching names into the walls

•A new coworker who was a Buff Dude™ who liked to talk about his workout routine broke the water spout on his second day

•I got mistaken for my coworker somehow despite the fact that she has bright blue hair and multiple piercings, which I have neither. She was also very confused

•I gave a couple their food and a man jokingly went “Bless you, bless you! May you have many, many babies!” and I felt uncomfortable but laughed it off

•There is a group of two old people and two college-aged kids that regularly come in on Thursday nights and play Cards Against Humanity

•I saw a band I really liked play in town and I told them they should go to the restaurant and I didn’t think they would but they did and they stayed there for 4 hours and kept ordering soup so much that the dishwasher that night got irritated at how often she had to bring them bowls of soup

•Same night as the band thing, I told my coworker that they were the band I had been talking about for awhile and she told me to show a little leg and then noticed I was wearing shorts and then told me to show a little More leg which would have required me taking off my pants

•A kid threw up on the door of the men’s room and I had to clean it, it was the first time I’ve ever had to do that

•There was some kind of skating competition going on so multiple people came in with their hair tied in tight buns and glitter and asking for drinks we didn’t have

•Coworker thought I was goth because of my Rocky Horror Picture Show make up bag
•An old man thought my choker was a neck tattoo
•Different man asked if my choker was some kind of political statement
•One man ordered his food and told me the exact amount of days until next Christmas. When I brought him his food and asked him if he needed anything else, he said, “The secrets to the universe?”
•I cleaned a table by a window and looked up and saw someone left a set of used false eyelashes on the windowsill
•We have those weird 50 cent toy machines and we keep the trinkets left behind by kids on a ledge to a counter and recently we got these mermaid figures that look like anime girls and one of them wouldn’t stay in her tail so a coworker taped her torso to another mermaid and so there is now a two-headed mermaid toy sitting there on the ledge
I’ll add more if I remember any

So I work the morning shift at Tim Horton's

Wed, 23 Aug 2017 22:54:31 -0400

Me: “How can I help you today?”

Customer: “Can I have the breakfast sandwich?”

Me: “Ok, did you want sausage or bacon?”

Customer: “Yes”

Me: *Looks at the security camera like I’m on “The Office”*.

Don't. Hit. On. The. Associates!

Tue, 22 Aug 2017 23:47:14 -0400

Many years ago, before I realized what the real world was like, I had a job working in a food booth...

Wed, 16 Aug 2017 19:00:54 -0400

Many years ago, before I realized what the real world was like, I had a job working in a food booth (fried chicken, french fries, baked potatoes) at an amusement park, and one day a guest comes up asking “does the chicken have meat in it?”

Like, fuckin what? I had to look around to make sure I wasn’t being punked or something. I had no idea humans came in this level of stupid.

I respond, “……..Yes. Yes, the chicken has meat.”

“Oh. Okay.” And he walks away without buying anything.

Fifteen years later, I still sometimes wonder what the hell was going on.

yuliaukotowa: I spent 3 hours doing this. Hope you’ll like it....

Wed, 16 Aug 2017 01:15:17 -0400

yuliaukotowa:

I spent 3 hours doing this. Hope you’ll like it. Also, you can send me a message with information about some kings and queens. I’d gladly “create” their story.

once I accidentally tipped 50% l because i was too afraid to ask someone to break a ten. but the server's face was worth it and she was so happy and enthusiastic when she saw it so it made it worth it!

Tue, 15 Aug 2017 19:00:25 -0400

So i work at a coffee shop and today some woman sent me over the edge with her stupidity. She asked...

Mon, 14 Aug 2017 19:00:28 -0400

So i work at a coffee shop and today some woman sent me over the edge with her stupidity. She asked me “what flavor comes in a skinny vanilla latte”……..what FLAVOR comes in a skinny VANILLA latte. Im just gonna leave it at that

putupyourhoneydukes: i literally cant stop thinking about these...

Mon, 14 Aug 2017 00:38:11 -0400

putupyourhoneydukes:

i literally cant stop thinking about these customers at my ice cream job that came in over a month ago. were they even real? or were they just a figment of my imagination?

favoritefightingfrenchgoth: im-tired-ok: ushistorytrash: kabeh...

Sun, 13 Aug 2017 21:59:02 -0400

favoritefightingfrenchgoth:

im-tired-ok:

ushistorytrash:

kabeh:
Calm down there French baguette ✋✋

Actual historic footage of Lafayette 1777 (colorized)
@favoritefightingfrenchgoth

My Boy…

as a hostess last saturday I had to double seat my main pillar servers who could handle it, and underseat my new servers who get stressed after 4 tables because my wait list was two pages long, and this one party of 5 white moms came in and we're like ... ummm why is there a wait i can see a table right there? because you wouldn't get served in the next 25 minutes sharon you twat wait ur turn like a normal person

Sun, 13 Aug 2017 19:00:47 -0400

Confessions of a Food Service Employee

candidlyautistic: beekeepermarycatherine: Because it has come to my attention that apparently a...

sailor-rhys: someone pulled up in drive thru today and they meant to ask something along the lines...

thehighladyelf: lizardvvizard: chazkuangshi: ephemeral-lightning: chazkuangshi: “I’ve NEVER....

“I’ve NEVER. Eaten a DONUT. In my ENTIRE LIFE. And I’m NOT. About to start NOW.”

highlights-of-the-lowlife: Your boss is not your friend. Your boss is not someone you can trust....

itdidntscandoesitsmeanitsfree: Food ServiceI had someone the other day ask me which were harder…...

Food Service

Photo

witch-boy-666: There is nothing more satisfying than watching people pull on the doors that I’ve...

Photo

jami-c: kitchens

I absolutely LOVE people who pay with pennies!

nerdexpress: I’m leaving for school again soon and I just finished working at my summer job so here...

So I work the morning shift at Tim Horton's

Don't. Hit. On. The. Associates!

Many years ago, before I realized what the real world was like, I had a job working in a food booth...

yuliaukotowa: I spent 3 hours doing this. Hope you’ll like it....

once I accidentally tipped 50% l because i was too afraid to ask someone to break a ten. but the server's face was worth it and she was so happy and enthusiastic when she saw it so it made it worth it!

So i work at a coffee shop and today some woman sent me over the edge with her stupidity. She asked...

putupyourhoneydukes: i literally cant stop thinking about these...

favoritefightingfrenchgoth: im-tired-ok: ushistorytrash: kabeh...