candidlyautistic:

beekeepermarycatherine:

Because it has come to my attention that apparently a lot of people weren’t taught proper tipping etiquette so here’s what I was taught.

• Always tip at least 20%.
• If you got something in a special or had a coupon, you tip on the price you would have payed, not the price you did pay.
• At breakfast always tip 25%. Breakfast is never as expensive as dinner and your waitress shouldn’t be shortchanged because you got $5 eggs instead of a $10 sandwich.
• If you keep a table for longer than an hour, add 10% for every hour you keep the table. It’s great that you’re catching up with a friend you haven’t seen in ten years, but you’re fucking over the waitress by staying for four hours. Every hour you’re there you’re costing her money. Make it worth her time.

We all know to tip 20%, but as someone who works as a cook and often talks to the waiters, no one seems to know about the rest. This is what my dad taught me and this is what I’ll teach my children. Be respectful to your waiters. Don’t undertip. They need to eat too.

Rules to live by until we get this crap fixed and start paying a living wage.

sailor-rhys:

someone pulled up in drive thru today and they meant to ask something along the lines of “what items are good on the kids menu” but what they actually said was

“hey what’s popular with the kids?”

thehighladyelf:

lizardvvizard:

chazkuangshi:

ephemeral-lightning:

chazkuangshi:

“I’ve NEVER. Eaten a DONUT. In my ENTIRE LIFE. And I’m NOT. About to start NOW.”

-Crazy customer I had today, upon being offered a complimentary donut

Why is this a real thing that happened in the real world what’s the meaning of this

I’m just gonna copy paste the story here from discord because honestly the whole story is worth hearing

so lady comes through drive thru.
“Hi what can I get for you?”
“A sesame bagel with extra cream cheese.”
“A sesame bagel with extra cream cheese, sure no problem, can I get you anything else today?”
“No”
“Alright, you can pull up”
and I just hear this quiet disgrunted “ ‘Please’ ?”

I’m like uhhhhh, was that even directed at me, I don’t know, I don’t know how to respond to that so I just ignore it like I didn’t hear it. I go up to the window and see this woman, which she honestly looked like a tomato with messy gray hair. Before I have the window halfway open I see her roll her eyes at me so I’m like oh boy here we go, time to put on the stupid sweet customer voice

“Hi how are you today?”

She hands me the money for her bagel and goes “Just a tip. It’s ‘Please pull up to the window.’ not ‘pull up.’ I found that incredibly rude.”

I go “I’m sorry about that, I didn’t intend for that to be rude, I just meant that it was okay to pull up to the window now.”
“I know what you meant. But it was rude.”
“Well, I apologize. Here’s your bagel, have a great day.”
She goes “I’m a MYSTERY SHOPPER.” (If you don’t have Mystery shoppers where you are, it’s kind of like undercover boss where the store owner hires someone through the Mystery shopper program and they place a regular order just to make sure people are following policy)
I’m like “… ok”

So I’m about to tell my boss and coworker what just happened when she comes in. And I jump to the front counter because no way I’m letting her talk to my boss before I do.

“Hi, can I help you?”
“Yes. This bagel was supposed to be NOT toasted. You toasted it.”
“Ohh, I’m so sorry about that! I didn’t hear that. I’ll make you a new one right now.”
Coworker beats me to the bagel and I say “A little extra cream cheese on that.”
She looks at my boss “She just said a LITTLE cream cheese. I wanted EXTRA cream cheese.”
Boss goes “Oh, she said a little extra cream cheese.”
“Oh”

Boss goes into kiss ass mode as well and says, “I’m sorry about the mistake, would you like a donut?”
Lady goes “I’ve never. Eaten a donut. In my ENTIRE LIFE. and I’m NOT. About to start NOW.”
Boss is like “… ok” and we’re all internally going sdhakgsdgkja?

So we get the bagel out and she says to my boss
“And I have one more thing to say.” She leans in with a sneer. “Mystery shopper.”
boss goes “We don’t do that here.”
“yea you do.”
“No we don’t.”
“yea you do.”
“Have a good day.”

Basically we’re pretty sure the lady was crazy and she was absolutely lying because Mystery shoppers are not allowed to tell you that they’re mystery shoppers, and they aren’t allowed to coach you. And even if she was, “please” is not one of the things they look for. They look for a Greeting, whether or not you repeated the order and the price back, and whether or not you upsold. We haven’t participated in the program in over 7 years.

I work in a bakery and a customer came in and asked for a sausage roll, which is a sausage, rolled in flaky pastry, and they are normally 49p each.

I told him he could get four for £1 because we had a deal on and he looked me dead in the eye and said “what the fuck kind of person do you think I am…” then turned around and walked back out the shop.

highlights-of-the-lowlife:

Your boss is not your friend. Your boss is not someone you can trust. Your relationship with your boss needs to be entirely professional.

• Do not do your boss favours. No working for free. No doing unreasonable duties. No working outside the hours you state as available.
• Do not say anything to your boss. About anything. Keep it work related. They will only use personal information against you.
• Know your rights. Know the laws. Your boss will come at you trying to get you to quit like its a favour to you. Its usually because they can’t legally fire you.
• Be wary around your coworkers. Some will have no problem passing things along to your boss. Such as your mental health or financial standing
  
• Never offer to pay for anything lost, stolen or broken. Especially if money is missing from the till.
• Demand safe working conditions.

Your boss is only there to exploit your labour for profit. Unfortunately you need that labour to sustain yourself. Just be careful.

itdidntscandoesitsmeanitsfree:

Food Service

I had someone the other day ask me which were harder…

Food service or retail.

I told them Food Service is much harder.

And I give full 100% respect to everyone who works food service.

In retail. If a guest doesnt get greeted, they won’t care. They’ll look around and leave. (I’m not saying retail is easy either)

In food service. The guest want fast attention and quick customer service.

They will stare at thier plate for any little ass mistake.

Some will even fake one.

I had this bitch put a hair in her own food just to get a free meal.

They’ll drop food on the floor and destroy the toilet.

DRIVE THRU IS A DISASTER!

Some edge lord teen will try to pull a prank.

I’ve worked food service and I hate it. Never again!

Full respect for foodservice workers.

You guys are strong.